What Affects Your Score
Things That INCREASE Your Score
- ✅ Low chargeback rate
- ✅ Low refund rate
- ✅ High percentage of repeat customers
- ✅ Long processing history
- ✅ Consistent transaction volume
- ✅ Stable revenue month-over-month
- ✅ Long average customer lifetime
- ✅ Positive transaction growth
Things That DECREASE Your Score
- ❌ High chargeback rate (biggest negative impact)
- ❌ High refund rate
- ❌ Volatile revenue (big swings month to month)
- ❌ Declining transaction volume
- ❌ Low customer retention
- ❌ Short processing history
Things That DON'T Affect Your Score
- Your revenue amount (we don't penalize small businesses)
- Your industry (all industries are treated equally)
- Your location
- Your pricing
Note: One bad month won't destroy your score. Our algorithm uses weighted averages to smooth out temporary fluctuations.